How
to Book Your Holiday Accommodation
BY
PHONE
For calls
made within Western Australia telephone (08) 9385 5611
(internationally +61 8 9385 5611) .
A telephone
call or email to Private Properties Booking Agency is the quickest
and most efficient means of ascertaining availability of
your first and second choice holiday homes and dates required.
Our reservation
staff are ready for your enquiries between 9am and 5pm weekdays.
Unfortunately
we are closed on Public Holidays. As we are unable to take
a telephone booking we recommend you send your completed
form and deposit as quickly as possible and we will confirm
your booking with a receipt.
Tentative
bookings can be held for a maximum of 5 days.
BY MAIL
Contact
us at mail@privateprop.com or
fill in your details on the "Contact
Us" page and we will send a booking
form to you immediately. Return the booking
form to us with your deposit (if the date of
commencement of the holiday is more than 6
weeks away) or full payment (if the date of
commencement is within 6 weeks) to
Private
Properties Booking Agency
PO Box 505
Cottesloe 6911
Western Australia.
Please
note: In the event that your preferred holiday home is unavailable,
please mark your second choice.
INTERNATIONAL
BOOKINGS
PPBA welcomes
guests from interstate and overseas. Should international
guests wish to make a reservation prior to arrival in Western
Australia they should Contact us at
mail@privateprop.com or
fill in your details on the "Contact
Us" page and we will send a booking
form to you immediately. Then post the booking
form to the above address together with either:
- a bank
draft made out in Australian dollars and made payable to
PPBA
or
- Visa
/ Mastercard / AMEX details. If
time is short we suggest you send the booking form and
your credit card details to us by facsimile.
Our fax number
is +61 8 9385 5622.
- Electronic bank transfer.
PAYING
FOR YOUR HOLIDAY
- If
you are making your booking more than 6 weeks prior to
the date of commencement of the holiday, one third of the
total tariff is required to confirm your booking. The balance
is due exactly 6 weeks prior to your holiday.
- If
you are making your booking within 6 weeks of the date
of commencement of the holiday, the full tariff is required
to confirm the booking.
- If you are not paying by credit card you will need to provide us with valid credit card details in lieu of a bond or $1000.00 cash deposit. This is refundable within 2 business days of guest checkout.
All payments
can be made by cheque, Bank Cheque, Visa, Mastercard or AMEX.
The majority
of the properties listed on our website are booked exclusively
and directly through Private Properties Booking Agency. In
cases where the properties are more remote, such as Broome, Bali, South Africa or New Zealand, clients should call the caretakers / owners
direct for information and arrangements. We do not take the booking. The phone numbers
are provided with the listing. Tariffs for
all properties are listed here.
TARIFF
PEROIDS AND MINIMUM STAYS
Please
note that depending on the tariff period there is minimum
number of nights stay at the properties. This is details
as follows:
| Peak: |
Minimum
stay is 7 nights except for Easter when the minimum
stay is 4 nights |
| Summer
School holidays over December and January and the Easter
4 day break. Peak begins mid December. |
| Mid
Period: |
Minimum
stay is 4 nights |
| All
other school holidays and to the shoulder months of February,
March, April and October to mid December. |
| Off
Peak: |
Minimum
stay is 3 nights where indicated above |
| The
winter school terms. |
| Long
Weekends: |
Minimum
stay is 4 nights |
Note: The peak and off peak periods for Broome and other destinations
differ from the normal peak and off peak times |
CANCELLATIONS
Important
Notice: Once your booking has been confirmed and receipted
by PPBA your deposit is nonrefundable. If the booking
is cancelled in writing more than 6 weeks from the date
of commencement of your holiday you will be released
from the liability for the full balance of hire. The
deposit is nonrefundable.
If
you give written notice of cancellation less than 6 weeks
prior to the date of commencement of your holiday and
we are successful in finding guests to fill your place
at the holiday home you will be released from the liability
for the full balance of hire. The deposit is nonrefundable.
We
highly recommend that cancellation insurance is taken
out to safeguard your investment in your holiday.
Additional Points of Interest
YOUR
HOLIDAY
The Holiday
Home you have booked will be ready for occupation after 3pm
on the day of commencement of the holiday, as shown on your
confirmation. It is vital that you contact the Caretaker
of the property at least 5 days prior to your arrival in
order to arrange a mutually acceptable time to meet and collect
the keys. We would ask that you vacate your holiday home
by 10.30am on the date of termination of your holiday unless
prior arrangement has been made with the owner/caretaker
and agreed to by Private Properties.
WEDDINGS AND PARTIES
Please note that due to regulations, our properties are available for accommodation purposes only, and any other use constitutes a breach in our contract with guests.
Local caretakers are vigilant, and have been instructed to close down any large unauthorized gathering of people at a property, and guests will be asked to vacate immediately.
POWER
AND HEATING
Charges
for these services are included in the tariffs quoted unless
otherwise stated in the description of the property.
THE
TELEPHONE
In many
cases the telephone will be connected to the property however
IDD and STD access are usually unavailable. In these cases
long distance calls can be made into the property and we
suggest that you ask our reservation staff for the phone
number of the property. Long distance calls can be made reverse
charge, using operator assistance. When IDD and STD services
are accessible to guests, a reading will be taken as soon
as possible and charged to the guests credit card. IDD and
STD calls are charged at normal rates. A service charge of
$50 will apply to your account.
BATHTOWELS
AND LINEN
All houses
will be provided with pillows, doonas, blankets, sheets and
bath towels, bath mats and tea towels. Guests will
need to supply their own beach towels in most cases.
PETS
We regret
that we are unable to accommodate pets in any of our private
homes.
CLEANING
Due to
the limited time available to our cleaning staff we must
insist that you leave the property clean and tidy at the
end of your holiday. This condition is clearly stated under
Special Conditions. In the event that the property is not
left clean and tidy PPBA will bill the guest for the extra
time required for Caretaker cleaning.
GROUP
SIZE
Under
no circumstances may the number of persons at the holiday
home exceed the maximum number of persons as stated on the website and/or the number of guests as stated in the holiday
confirmation.
CHANGES
TO HOLIDAY BOOKINGS
Where
possible, PPBA will accept certain changes to a booking after
the booking has been confirmed with a deposit.
Changes
such as moving from one property to another after the final
payment has been made will only be possible under exceptional
circumstances. In such cases an administration fee of $50
will be charged.
TERMS AND CONDITIONS OF STAY
The terms and conditions of stay are available here.
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